Thank you for choosing Peptide Dynamix. We aim to provide the highest quality products and services. Below is our refund and returns policy to ensure transparency and clarity.
Returns Due to the delicate and perishable nature of our products, we are unable to accept returns. Please inspect your order upon delivery and notify us promptly if there are any issues.
Cancellations Cancellations are accepted if requested before your order has shipped. Once your order has shipped, we regret that cancellations can no longer be processed. If you need to cancel your order, please contact us immediately at [email protected].
Damages and Issues Please inspect your order upon receipt and contact us immediately at [email protected] if:
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The item is defective or damaged
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You receive the wrong item
We will work with you to evaluate the issue and provide a resolution.
International Orders International orders are placed at the buyer’s risk. Peptide Dynamix cannot be held responsible for issues related to international shipments, including but not limited to:
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Customs seizures
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Shipment delays
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Lost packages
Please ensure you understand your country’s import regulations before placing an international order.
Refunds If a refund is approved, it will be processed back to your original payment method within 10 business days. Please note that it may take additional time for your bank or credit card company to post the refund.
If more than 15 business days have passed since your refund was approved and you have not received it, please contact us at [email protected].
Contact Information For immediate assistance with cancellations, damages, or any other questions, please contact us at:
Peptide Dynamix
2706 Harbor Blvd Ste 210
Costa Mesa, CA 92626
Email: [email protected]
We appreciate your understanding and look forward to serving you.